Travel alerts
When severe weather or other uncontrollable events impact your flight and travel dates, you may be able to change your trip with no change fee.
We understand you may have questions about your upcoming travel. We’re working around the clock to care for you on your travel journey.
Current travel alerts
If you're traveling to / through / from:
All international flights to or from the U.S. served by American
Your change fee is waived if you:
- Are traveling on an American Airlines flight
- Are booked in any fare class, including Basic Economy
- Bought your ticket by January 12, 2021
- Are scheduled to travel January 12 - February 9, 2021
- Can travel January 12 - 25, 2021
- Don’t change your origin or destination
- Rebook in the same cabin or pay the difference
Keep in mind changes must be:
- Booked by January 25, 2021
- Completed within 1 year of original ticket date; difference in fare may apply
Change your trip
If your trip is eligible, you can make a one-time change online. Here's how:
- Find your trip
- If your trip is eligible, you'll see the option to 'change trip' in the toolbar
If you didn't book with us, please contact the travel agent, booking source or airline that made your reservation.
Call Reservations
If you can't change your trip online call Reservations for help.
If you're traveling to / through / from:
- Lihue / Kauai, Hawaii (LIH)
Your change fee is waived if you:
- Are traveling on an American Airlines flight
- Are booked in any fare class, including Basic Economy
- Bought your ticket by January 5, 2021
- Are scheduled to travel December 2, 2020 - March 3, 2021
- Can travel December 2, 2020 - March 3, 2021
- Change your origin or destination city to Honolulu, Hawaii (HNL), Kahului / Maui, Hawaii (OGG), or Kona, Hawaii (KOA)
- Rebook in the same cabin or pay the difference
Keep in mind changes must be:
- Booked by March 3, 2021
- Completed within 1 year of original ticket date; difference in fare may apply
Change your trip
If your trip is eligible, you can make a one-time change online. Here's how:
- Find your trip
- If your trip is eligible, you'll see the option to 'change trip' in the toolbar
Call Reservations
If you can't change your trip online call Reservations for help.
If you're traveling to / through / from:
All cities served by American
The change fee is waived if you:
- Booked an American Airlines flight
- Bought your ticket on or before September 30, 2020
- Are scheduled to travel March 1, 2020 - March 31, 2021
Keep in mind, you may owe any difference in ticket price when you rebook your trip.
Change your trip or cancel and rebook later
You’re allowed to make changes to your trip once. You can change it now, or cancel and rebook later.
Keep in mind:
The change fee will be waived but you may still owe any difference in ticket price when you rebook your trip.
Change or cancel online
Here's how:
- Find your trip
- If your trip is eligible, you'll see 'Change trip' or ‘Cancel trip’ in the top toolbar
We’ll send an email that includes your ticket number after you cancel your trip. Keep this handy so you can refer to it when you call to rebook.
Keep in mind:
- Ticket must be issued by September 30, 2020
- Travel must be completed by December 31, 2021, or one year from the ticket issue date - whichever is later.
Call to rebook
After you cancel your trip online, please call Reservations when you’re ready to rebook. You’ll need:
- Your ticket number (American tickets have a 13-digit number that begins with ’001’)
- Your 6-character confirmation (also called a ‘Record Locator’)